Privacy Policy

1. Introduction

This Privacy Policy explains how Gwydyr View Lodge Park (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website: https://gwydyrview.co.uk.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Gwydyr View Lodge Park
Gower Road, Trefriw, Llanrwst, Gwynedd, LL27 0RZ
Email: info@gwydyrview.co.uk
Phone: 07826 844102

3. What Information We Collect

We may collect and process the following personal data:

a) Information you provide directly

Name
Email address
Telephone number
Postcode
Any information submitted via contact forms or enquiry forms

b) Newsletter sign-up data

Email address
Marketing preferences

c) Automatically collected data

IP address
Browser type and version
Pages visited and time spent on site
Device information

4. How We Use Your Information

We use your data to:

Respond to enquiries and booking/viewing requests
Provide information about lodges and availability
Send marketing emails (if you opt in)
Improve our website and user experience
Comply with legal obligations

5. Legal Basis for Processing

We process your data under the following lawful bases:

Consent – for marketing communications
Legitimate interests – responding to enquiries and improving services
Legal obligation – where required by law

6. Marketing Communications

If you subscribe to our newsletter, we may send you updates about:

Lodges for sale
Offers and availability
News about the park

You can unsubscribe at any time by clicking the unsubscribe link or contacting us.

7. Sharing Your Data

We do not sell your personal data.

We may share your data with:

Website hosting providers
Email marketing platforms
Analytics providers (e.g. Google Analytics)
Professional advisors where necessary

All third parties are required to protect your data.

8. Cookies

Our website may use cookies to:

Improve functionality
Analyse website traffic
Enhance user experience

You can control cookies through your browser settings.

(You may also want a separate Cookie Policy page.)

9. Data Retention

We only keep your personal data for as long as necessary:

Enquiries: up to 12–24 months
Marketing data: until you unsubscribe
Legal records: as required by law

10. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Data portability
Withdraw consent at any time

To exercise your rights, contact us at: info@gwydyrview.co.uk

11. Data Security

We take appropriate technical and organisational measures to protect your data from:

Unauthorised access
Loss or misuse
Disclosure

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

14. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Email: info@gwydyrview.co.uk
Phone: 07826 844102

15. Complaints

If you are not satisfied, you can contact the UK Information Commissioner’s Office (ICO):

Website: https://ico.org.uk